Privacy Policy

Welcome to Andrew The Carpet Man. We take our users’ privacy very seriously. This Privacy Policy describes how we collect, use, and protect the information we obtain through our website www.andrewcarpetman.com

1. Information We Collect

We may collect the following personal information from our users:

1.1 Personal Information

• Full name
• Email address
• Phone number
• Physical address
• Payment information

1.2 Non-Personal Information IP address

• Browser type and device
• Pages visited and browsing time
• Cookies and similar technologies

2. Use of Information

We use the collected information to:

• Improve the user experience on our website
• Process payments and provide our services or products
• Respond to inquiries and provide customer support
• Send emails with promotions or updates
• Comply with legal and security obligations

SMS Messaging & Mobile Information

By providing your mobile number and opting in via our forms, you consent to receive SMS messages from ANDREW THE CARPET MAN related to service updates, appointment reminders, and promotional offers. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP.

We do not sell, rent, or share your mobile information with third parties for marketing purposes. Mobile information will only be shared with SMS service providers to deliver requested messages and maintain compliance.

3. Information Protection

We implement security measures to protect our users’ personal information. However, no system is completely secure, so we cannot guarantee the absolute security of data transmitted online.

4. Cookies and Similar Technologies

Our website uses cookies to enhance the user experience. You can manage or disable cookies in your browser settings.

5. Sharing Information with Third Parties

We do not sell or rent personal information to third parties. However, we may share data with service providers who assist us in operating our website, always under strict confidentiality agreements.

6. User Rights

Users have the right to:

• Access, correct, or delete their personal information
• Request the restriction of the use of their data
• Withdraw consent for the use of their data at any time

To exercise these rights, contact us at carpetcleaningandrew@gmail.com

7. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Changes will be posted on this page and will take effect immediately.

8. SMS Messaging Terms

By opting in through our website form or other approved methods, you agree to receive SMS messages from ANDREW THE CARPET MAN. These messages may include:

• Appointment confirmations and reminders

• Service updates and support notifications

• Limited-time promotional offers

Message frequency: You will receive no more than 4 messages per month.
Message and data rates may apply depending on your mobile carrier plan.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact our support team.
Mobile carriers are not liable for delayed or undelivered messages.
SMS messaging is available only to individuals 18 years of age or older. By opting in, you confirm that you meet this age requirement.
For more information on how your data is handled, please review our Privacy Policy

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact our support team.

Message and data rates may apply depending on your mobile carrier plan.

Mobile carriers are not liable for delayed or undelivered messages.

10. Contact

If you have any questions about our Privacy Policy, you can contact us at:

📧 carpetcleaningandrew@gmail.com
📞 (407)-338-6034